Free Return Policy
We would like you to have a seamless and wonderful shopping experience. When you order our products, we offer the choice of standard, expedited, express and other shipping options, to as many of our customers as possible.
We also want you to love your purchase. To return:
- Merchandise must be returned within 30 days.
- Merchandise must not be worn, altered, or washed.
- Merchandise must have all tags attached and be returned in original packaging.
- Merchandise returned without all original tags, or with a damaged tag may result in a delayed refund or may not qualify for a refund.
- Returns must include the original box (if applicable) in its original condition, without postal labels. Box fees are charged when items are returned in a damaged box, or without the original box.
- Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
- Final Sale items may not be returned.
- We and our service providers may monitor account activity, and reserve the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior.
- Your shipment will include an enclosed pre-paid return shipping label. Your return must be sent using the enclosed pre-paid shipping label.
- Packages sent without using the provided label are not eligible for free return shipping.
- Merchandise must be returned within 30 days. Please allow 15 days customs/brokerage inspection (where applicable) and transit time for returns.
- Please send your return to the address specified on the pre-paid return shipping label.
REFUNDS & PROCESSING TIME
If your return arrives within the 30-day timeline specified above, your refund will be processed in the original form of payment within approximately 15 business days. NOTE: Your bank may need extra time to process a refund.
NEED A DIFFERENT SIZE/COLOR?
In order to serve you most efficiently, we do not offer merchandise exchanges. Instead, you will get the right size or color fastest if you simply place a second order. Once we receive your return, we'll credit your account.